owniezcardsnmore web store FAQ section

Yes. If our services are requested in (snail mail) writing. We require 13% of any items we sell on your behalf. To find an item, we require a deposit to purchase the item for you and then the balance before we ship the item to you. You are responsible for all shipping/custom/freight costs. A contract for service must be signed before we provide you with our services.

No. We are buyers and sellers of vintage items and antiquities. If a stamp is clearly visible to us, then we will share this information with you. If papers accompany the item selling, then we will declare this fact in our description.

For Canada: we offer small packet, light packet, lettermail, expedited, and priority post. For U.S.: we offer: small packet, light packet, lettermail if requested. However, should your item be shipped using one of the methods listed above, Owniez is not responsible for any lost or damaged items. If you do not request an alternative method of shipping, then Owniez will automatically used expedited tracked shipping and in some cases, will require a signature. Overseas: We ship expedited tracked, or with special exception and release of liability, small packet ground or air.

We ship to Canada, U.S., United Kingdom, Australia, New Zealand, Most of Europe, Japan, Hong Kong, Italy, Spain, Korea, etc. If you are not from one listed above, just message us and ask if we ship to your country and by what method.

No. Payment is due upon purchase. After four days, item is re-listed and non-payment within that four days puts you on a blocked buyer's list.

Absolutely! But remember, weight and size of package govern costs of shipping in Canada. We do not have a flat rate shipping box.

Unfortunately no. Our post office in Canada is not open on weekends or during Canadian or American holidays. Be certain to count only business Monday to Friday days and not to count weekends and holidays when buying from Canada.

Most often not. We are often selling on behalf of a third party and therefore cannot trade items. Your best bet is to contact us and ask.

If our listing indicated we offer refunds for that particular item then you have depending on the listing between 7 and 14 days to return the item to us for a full refund. You are responsible for all shipping, safety and must guarantee the item to be in resale condition, with no damage and all packaging in tact, whole and exactly as you received it. For insurance purposes, we photograph all our items, auction winnings, estate finds, etc. and know exactly the condition of the item before sending it to you. All items must have all defects, scratches, blemishes, marks, cracks, etc indicated in its description. If you do not see anything listed, ask before purchase about the condition. Most likely, if not mentioned then everything is fine! But we too are human and although we strive to clarify all facts clearly to our customers, we do make mistakes. Delay in shipping is not grounds for refunds.

3 days handling is required for all items, then we ship. If there are other reasons for delays, etc., we will contact you.

As fast as what you paid for by way of shipping, and as fast as the postal systems allow. We do not control either and ask for patience. Tracked shipping allows you to check on the package's progress for delivery online.

Everything priced out is based on a standard 9" x 7" x 4" parcel. Of course this size could change according to the item you purchase, but we had to start somewhere. For 1lb and under (16oz or less), we based the price on a small packet fee and will not give refunds on this category if item is lost or damaged. This is a cheaper form of shipping that is available but we highly recommend against it. For everything else, we use small parcel rates and expedited. If you use expedited tracked, we give refunds within 14 days of item being sent back to us in absolutely resale condition, in tact, no scratches, marks, chips, breaks, and with the packaging in tact and as you received it, plus no damage to any boxes provided. In other words, don't just throw it in a box and send it to us. No refund will be given if you. Also, if we shipped it to you expedited, then it must be returned expedited or as close to expedited as you can with the assurance that it will arrive to us, and arrive safely. If it comes back to us via regular mail and is damaged, then you are out of luck. Small single items can be shipped via lettermail or small packet, but there is no guarantee offered through this service. If items go missing or are damaged, then it is out of our hands. We highly recommend expedited tracked shipping because your parcel can be tracked from our location to yours and you can estimate delivery time using this method. Some of our sale will use this service automatically and could require a signature upon delivery too. High end items are shipped this way. For further information on refunds, our refund policies are outlined in our terms of sale/policies.